Get in touch
Report level crossing emergencies and faults to: 0800 808 400
If your enquiry is about one of these topics, you’ll get your fastest response by using the contact details listed under that topic:
- Access to the rail corridor (including permits)
- Property (including leasing and boundaries)
- Rail safety
- Work for KiwiRail
- Supply or buy (including buying sleepers)
- Support your community group or activity
- Rail heritage
Still need help? Please let us know via email: contactus@kiwirail.co.nz . Please include a detailed location of your issue.
Ask about something else
We want to be a good neighbour to people living and working along the rail corridor. We’re one of the country’s largest landowners and count thousands of New Zealand households and businesses as our neighbours.
Our operations can impact our rail corridor neighbours. The information on these pages will help you understand the issues involved and how we manage them:
Contact us
If you have questions or can’t find what you’re looking for, please email: contactus@kiwirail.co.nz